Introduce the performance and usage requirements of the product to users, provide relevant technical information, and serve as a good user advisor.

Provide free on-site training on equipment operation to ensure a comprehensive understanding and proficiency in equipment operation and maintenance.

Within one week of equipment delivery and use, professional technical personnel will be dispatched to provide on-site tracking services to ensure the safe and reliable operation of the equipment.

Implement proactive service, conduct phone follow-up every three months to understand equipment operation and assist users in equipment maintenance. Each customer has dedicated customer service.

If receiving user service requests, respond within 2 hours and provide handling suggestions. If on-site solutions are needed, 24 Dispatch service personnel to the site within hours to ensure that the problem is not resolved and personnel are not evacuated.

To establish a good brand image and commercial reputation, we will assist in providing a series of brand image products, including product promotion, promotion, and operation plans.